Frequently Asked Questions

What is Fromber?

FROMBER, as the name suggests, is akin to a Fruit Bomb of Freshness and Purity – with no additives, chemicals or preservatives! Fresh and one-of-its-kind, FROMBER is a delicious venture by Tempus Fruits Processing Private Limited.We desired to create an everyday product with a long shelf-life. Through experience, we understand the nuances, likes and dislikes of juice lovers and provide a range of juices and milkshakes that will be available through the year.

Why buy Frozen?

We worked with so many beverage brands over a long period of time and upon interacting with the management of hotels, restaurants, cafes, QSR’s, catering companies; we could relate to the problems faced while serving fresh juices and milkshakes that were required to be consistent. No more fruit price surges. No more unavailability or poor stock. And most importantly, no more cutting, peeling, or deseeding! FROMBER truly is a game-changer for the entire juicing industry. 

How do you define the product as "Fresh"?

No additives or preservatives. All the packet contains is the natural ingredients that are present in freshly squeezed home juice. Freezing is but a process that enables FROMBER to be so easy to use. What makes a FROMBER so delicious is well-sourced, fresh ingredients and mother nature. 

How do I prepare my Fromber?

There are 3 easy steps; THAW. For 5 to 7 minutes. BLEND. For 2 to 5 minutes until all the ice crystal dissolves. DRINK. You know what you got to do here.

What if I don't have a blender?

Fret not, you can consume a FROMBER even if you skip the blending process. Just ensure that your beverage is thawed completely. This might take a little  more time than the usual process though.

What are cold-pressed Juices?

Cold-pressed juices are those that are extracted without losing out on any of the nutrients or the natural enzymes and vitamins present in the fruits. It also helps in increasing the lifespan of the juice. Basically, it’s a WIN-WIN scenario in the juice universe. 

How do you store the products?

All you need to do is pop it into your freezer and keep it there till you’re in the mood for a FROMBER. This means that you need to store the packets at -18°C.

Who can order from Fromber?

Currently, we are only delivering in Mumbai but we are going to be present pan India soon. Anyone can order FROMBER. If you are a business and are looking to stock in big quantities or need fruit pulp or beverages customized for you, you can contact us via email at info@tempusfruits.com and one of our executives will revert to you.

Can the pouches of juice/milkshake be re-frozen, once removed from the deep freezer?

Once the pouch is removed from the freezer and as thawed, it needs to be blended and consumed immediately. Refreezing it might compromise its taste or cause spoilage. 

What is the shelf-life of Fromber products?

A FROMBER thrives for 180 days from the date of manufacturing. Please check for the manufacturing date of the product pouch at the time of purchase.

How are Fromber juices made?

Short answer; with love. Long answer; we use state-of-the-art facilities to juice premium quality fruits. Our processes are strictly monitored and we have high standard protocols in place to ensure that the quality of a FROMBER is not compromised. 

How long can the juices and milkshakes remain in the open, after blending?

Once the FROMBER has been blended, it needs to be consumed immediately. How could you ever resist and let it lie around for any longer anyway?

What is the corrective procedure if a pouch received is cut/damaged/leaking?

If you see any cuts, leaks, or damages, we would request you to not accept the delivery. Your amount would be refunded to you for any such returns.

How long can the pouches be kept outside the deep freezer, before blending the semi frozen juices/milkshakes?

Once you have removed the pouch from the deep freezer, wait for the pouch to soften a little for no more than 5-7 minutes. A short blend, and it’s ready to be enjoyed.

How long do the juices/milkshakes have to be blended, before they are served to the customer?

You need to blend the juices/milkshakes till there are no ice-crystals remaining, which may take about 2 to 5 minutes.

What if a customer prefers to be served their juice/milkshake at room temperature?

Once the FROMBER has been thawed and blended, it will still be a cold juice/milkshake. We don’t recommend leaving a FROMBER out for too long, but you could keep it out for a little longer as per your call.

What is the process to order/reorder Fromber products?

You could order for your stock of FROMBER from our website. However, for bulk orders, please contact us at info@tempusfruits.com. We will then send in our representative for sampling, and further route you through to our distributor for the fulfillment of your order.

What are the payment methods to make a purchase?

We only accept prepaid online orders as of now. We do not offer the option of Cash on Delivery.

Can I cancel or return an order after it has been placed?

Once we start processing an order, we have already set the motion in place. We have so many things to consider during the production and logistics since we do not use any additives to our beverages. Hence, we do not accept cancellations or returns

How long will it take to have my Fromber delivered?

Your order will be delivered to you within 24-48 hours. If you order before 2 PM, your FROMBER will reach you the very next day. 

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